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Introduction to Real-Time Voice AI
Overview of how real-time voice AI works — Samy + Twilio + OpenAI architecture, latency considerations, and use cases.
AI Agent
Real-Time Voice AI Mastery: Build & Customize AI Agents with Samy
Transform phone interactions with AI-powered voice agents! Set up, customize, and deploy real-time voice AI using Samy, OpenAI, and Twilio — from basic calls to voice cloning.
Module 1 — Voice AI Foundation
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Setting Up Twilio for Voice Calls
How to configure a Twilio number, set up the webhook endpoint in Samy, and make your first test call.
Module 2 — AI Voice Configuration
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Configuring the AI Voice Agent
How to configure the AI voice agent — selecting the AI model, setting the system prompt, adjusting voice tone and speed.
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Handling Call Transfers
How to implement call transfer logic — the AI recognizes when a human agent is needed and transfers the call seamlessly.
Module 3 — Advanced Voice Features
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Voice Cloning and Custom Voices
How to clone a specific voice or use custom voices for your brand — creating a consistent and recognizable voice identity.
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Deploying and Scaling Voice AI
Best practices for deploying voice AI in production — handling concurrent calls, monitoring call quality, and scaling infrastructure.