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Connecting OpenAI to Samy
How to connect your OpenAI API key to Samy and understand the different model options — GPT-4, GPT-4 Turbo, and their trade-offs.
AI Agent
AI-Powered Chatbots: Master OpenAI & ChatGPT Integrations
Transform your chatbots with OpenAI's latest features — web search, intent detection, embeddings, and live chat automation. Cut response times and boost accuracy.
Module 1 — OpenAI Integration Basics
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Web Search Integration with ChatGPT
How to enable web search capabilities in your chatbot — allowing the AI to fetch real-time information during conversations.
Module 2 — Advanced AI Features
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Intent Detection with OpenAI
How to use OpenAI for intent detection — replacing keyword triggers with AI-powered understanding of user goals.
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Embeddings for Semantic Search
How to use OpenAI embeddings to build a knowledge base search — finding relevant answers even when the user's phrasing differs from stored content.
Module 3 — Live Chat AI Automation
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AI-Assisted Live Chat
How to set up AI assistance for live chat agents — the AI drafts responses that agents can review and send with one click.
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Automating Engagement with ChatGPT
How to use ChatGPT to generate personalized engagement messages — follow-ups, re-activation campaigns, and dynamic content generation.